Help & FAQs

Orders cannot be canceled after 48 hours of placing the order. While we can try stopping a manufacturer from shipping products, we cannot guarantee a stoppage. If the manufacturer has already shipped or Baths of America has received the products at any of their locations, the order is deemed non-cancelable. Some items may incur a restocking fee up to 35% plus all incoming/outgoing shipping/handling charges. Custom, Clearance, Open Box, Specifically Fabricated and/or Display products are not cancelable at any time.

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

We currently ship to the United States. To enquire about shipping to a different destination, please contact us.

Most products available to ship within 24-48 hours.

However, some larger items or specialty parts could take longer to ship.

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

Once your return is received and inspected, we’ll notify you of approval status. If approved, you’ll be automatically refunded on your original payment method within10 business days. Banks and credit card providers may require additional time to post the refund.